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Product safety recalls

If we discover a product safety issue or defect that might put you or your business at risk, we’ll notify you straight away. 
If you have questions or concerns about a product recall, get in touch here or give us a call on 0800 CARTERS (0800 227 8377).

Current recall notices 


DEWALT DWS780-XE and DHS780 305mm Mitre Saws 
Sold Between 2019-33 and 2022-06 

See attachment


Petrol Chainsaw Models: DCS6401, PS6400, DCS7301, PS7300, DCS7901 AND PS7900

Sold from January 2002 to June 2018

See Attachment

Easy Access

Attic Ladder - OX AAL27, OX-TAL28
Sold before August 2017

See Attachment