- Terms & Conditions of CARTERS Website
- CARTERS Standard Terms and Conditions of Sale
- CARTERS Standard National Estimate Terms
- CARTERS Additional Manufacturing Terms
- CARTERS Terms of Supply
- CARTERS Advantage Terms and Conditions
- CARTERS Promotional Terms and Conditions of Sale
- CARTERS Trade Portal Terms and Conditions
- CARTERS CCTV Privacy Notice
CARTERS Additional Manufacturing Terms
In the event of any inconsistency between these Additional Manufacturing Terms and the CARTERS Standard Terms and Conditions of Sale, these Additional Manufacturing Terms shall prevail. Terms used in these Additional Manufacturing Terms shall have the same meaning as in the CARTERS Standard Terms and Conditions of Sale.
CARTERS manufacture from the plans, specifications and written requirements as supplied by the Customer (subject to clause 12 below). CARTERS are not liable for any errors or omissions due to incorrect or incomplete information being supplied by the Customer. Additional charges will be debited to the Customer’s account due to additional design work, engineering, site measures, materials, services, freight, treatment or other estimate variations due to inaccurate or incomplete information supplied by the Customer or for cancellation of the job after acceptance.
2. Invoice and payment
CARTERS shall invoice the Customer upon completion of any part of the manufactured Goods in accordance with the Customer’s original requested delivery date for those Goods. Payment is due on the 20th of the month following the date of invoice.
3. Storage risk
Risk of any loss, damage or deterioration of or to the manufactured Goods passes to the Customer on the date of invoice of the Goods and remains with the Customer during any storage period up to the time of delivery of those Goods (“Storage Period”).
During this Storage Period, and to the maximum extent permitted by law, CARTERS’ excludes any liability (whether in contract, statute, tort, including negligence, or otherwise howsoever arising) for any Claim by the Customer, its agents, employees or subcontractors, or any other person, relating to or arising from the storage of the Goods (including, without limitation, for any weathering or any other damage to the Goods). Carters may charge storage fees of up to $500 per week or part thereof for any manufactured Goods remaining undelivered for five days after the invoice date of the Goods.
4. Site measures
Site measures, inclusive of, travel time, site time, and re-calculation time, will be charged at a rate of $60 per hour. A minimum charge may apply. Please confirm with your CARTERS representative. The builder must be on site to assist with the site measure. Declining or refusing a site measure indicates that the Customer will be responsible for the timely supply and accuracy of confirmed dimensions, information and details. Any delays or errors due to late or incorrect information will be the Customer’s responsibility.
5. Appearance grade timber or LVL
MSG Laserframe, LVL, or equivalent may not be suitable for some “appearance” situations. Any material supplied for appearance uses may need further preparation (including sanding or filling) before finishes are applied. CARTERS is not liable for any delay in delivery due to timber or material availability.
Timber is a natural product and as such is prone to movement and distortion that may require some rectification work to be carried out. CARTERS is not responsible for this movement.
Frame and roof components must be checked by the Customer to ensure that they comply with the specific requirements of the individual products before any linings are installed. This includes all items such as beams, studs and nogs.
All openings must be checked on site by the Customer to confirm that they are correct both in size and position before any claddings or linings are installed or any joinery ordered. CARTERS will not accept any claims for labour or materials for altering any openings or changing joinery sizes if the Customer has not checked the sizes. Applying any linings or claddings will be deemed to be acceptance by the Customer of the opening sizes. This includes any roof and ceiling openings.
All bracing must be checked by the Customer on site to confirm that they are correct both in size and position before any claddings or linings are installed. CARTERS will not accept any claims for labour or materials for altering any braces if the Customer has not checked the sizes and positions of all bracing elements. Applying any linings or claddings will be deemed to be acceptance by the Customer of the bracing supplied. This includes any roof, ceiling, or wall bracing.
10. Truss fixings
Fixings are for trusses only and are not supplied for any rafters. For the specific fixings requirements of each truss, refer to the supplied layout. Failure to install the correct fixing will null and void the Producer Statement for the trusses and may also result in a shortage in other areas. Any extra fixings to remedy incorrect installation or fixings for rafters or otherwise will be charged to the Customer’s account. CARTERS will not accept any charges relating to any extra hardware fixings.
Trusses are an engineering product and must be installed as per the design/layout/Producer Statement. Any modification must be approved by CARTERS or any Producer Statement is null and void.
CARTERS may substitute products requested for alternative products that meet the minimum requirements of the requested products.
All accounts for approved remedial work must be forwarded to CARTERS within 100 days after CARTERS issue the order authorising the remedial work to receive payment. The CARTERS order will define the works to be undertaken and limit the final invoice value for that work. This order number must be quoted for payment to proceed.
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